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To change your photo, click on Add a photo or Remove a photo.

To change your name, enter the new name, fill out the captcha form and click on Save. You can also optionally be reminded every 72 days. You can click on Change password, Change photo, Edit name, Edit profile info, and Billing & shipping addresses.Įnter the current and new password and click Save to change your password. Most of the changes you need are easy to do once you know to open and log into the Microsoft Account website. Here's how to change your Microsoft account details. More than likely, you'll need to change your account name, password, or other details at some point. It is very important to be certain that you are purchasing the correct products before checking out.Everything you do in Windows, Outlook, Skype, OneDrive, Microsoft Office, and Xbox is tied to your Microsoft account. If the product key was already issued, this is not anymore exchangeable for another product nor refundable. Do take note that a reporting a non working product key is very difficult to prove as the key can be validated officially. However, in extremely rare scenario that the product key was determined to be defective, you have an option to replace the product key or get a full refund as promised. The buyer will highlight the product key but mistakenly highlighted the space between “is” and “1111” thus, pasting *1111-2222-3333 where the asterisk (*) represents the copied invisible space. A common mistake that occurs in almost all cases of a non working product key is due to an invisible space accidentally copied when the buyer copy-pasted the product key.Įxample: The product key is 1111-2222-3333.

Once a product key is issued, it is not anymore refundable or exchangeable except in a very rare scenario wherein the product key was determined to be defective.